Privacy Policy — Illuminator InternHub

Illuminator InternHub (operated by Illuminator Global) provides internship application and placement services. This Privacy Policy explains what personal and technical information we collect, how we use it, with whom we share it, how long we retain it, and how you can exercise your privacy rights.

• Personal Identifiers: name, email, phone number, postal address, date of birth.
• Educational & Professional Data: qualifications, transcripts, resume/CV, portfolio, experience.
• Application Data: internship preferences, assessments, project submissions, communications.
• Technical & Usage Data: IP address, device/browser type, analytics, cookies.
• Support Data: support requests stored in our Firestore collection supportTickets.
• Payment Data: transaction IDs and billing info; payment processors handle card data.

We use personal data to:

• Deliver and manage internship application and placement services.
• Communicate about applications, program updates, billing, and support.
• Analyze platform use to improve features and personalize experience.
• Comply with legal obligations and enforce our Terms of Service.

Where applicable, we process data on the basis of contract performance, legitimate interests, consent, and legal compliance. We share data with:

• Partner companies for placement (with consent where required).
• Service providers (hosting, analytics, email, payment processors). We use Firebase/Firestore for data storage.
• Authorities when required by law or court order.
• Potential buyers in a business transfer scenario.

We use essential cookies for functionality, analytics cookies to understand usage, and preference cookies to remember settings. You can manage cookies through your browser or any consent UI we provide.

• Active accounts: retained while account is active or as needed to provide services.
• Completed programs: retained up to 7 years for alumni and compliance purposes.
• Inactive accounts: anonymized or deleted after 3 years of inactivity unless required otherwise.

We maintain administrative, technical, and physical safeguards including access controls, encryption in transit and at rest, and regular security assessments. Contact us immediately if you suspect a breach.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict processing, and portability. To exercise these, contact privacy@illuminatorglobal.site or admin@illuminatorglobal.site.

We do not knowingly collect information from children under 16. If you believe we have such data, contact our privacy team.